I envision it as something along the lines of a laundry machine breaking down or the hot water heater going out. Pretty important, but not full-on emergency.
He gets this news as he looks at that awful, nightmarish SWAY ENERGY DRINK A-frame thing for the 800th time and something in his brain just snapped and he thought “I’m Carlos Ribiero, I don’t need to be here. Fuck these guys. I gotta get this hot water thing figured out.”
At least that’s what my Batb fan fiction is going to be.