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Office Hours => Admin/Mod Questions => Topic started by: tryagain on June 26, 2022, 04:14:03 PM

Title: never got reset email
Post by: tryagain on June 26, 2022, 04:14:03 PM

i tried many times to get password reset for my original account, "el luna". then i made another account "jack burns" that never worked. that one went from "waiting for approval" to "wrong password". that account/email had same issue with not receiving reset emails. not a big deal just wondering why this is happening. promise i'm not trying to spam the board with 3 accounts. i just want my first one to work but couldn't post this question without one that works

Title: Re: never got reset email
Post by: CrumblingInfrastructure on June 27, 2022, 11:57:09 AM

Seconding this, Im still signed in on my phone but did a password recovery last night and still haven’t received an email for it…

Title: Re: never got reset email
Post by: Alan on July 02, 2022, 06:48:56 AM

Hey guys. I can't help you, so I'll tag @admin here. Let me know if your issue gets resolved.

Title: Re: never got reset email
Post by: admin on July 06, 2022, 08:05:01 AM

Looking into this.

Title: Re: never got reset email
Post by: Notreceivingconfirmemail on July 09, 2022, 02:54:14 PM

Hello, this is also happening to me.

I tried to change the email address tied to my account for security reasons but I never received a confirmation email after many attempts and several months. My username is DeepSpace9mm

Oddly I also never got an email for this username, which I created just to try and recover my DeepSpace9mm account. Login worked nonetheless.

Title: Re: never got reset email
Post by: admin on July 28, 2022, 09:08:43 AM

This is now resolved, please retry.