Author Topic: Skate1 has great customer service  (Read 1231 times)

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GlenSuggittsflexfit

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Skate1 has great customer service
« on: May 15, 2020, 10:48:39 AM »
Flight deck delaminated, hit them up online. They checked the pictures, deemed it unecassary for me to ship it back. I asked for a different size than the original, they agreed but were out of stock. I woke up today with a package from Ventura with a 9' popsicle. I live in Canada so the guy somehow got that sucker on a plane that night and had it in my hands the next day, they even included extra wide grip. All this happened in 2 days, great experience. Shout out to Kam, you are G.

GAY

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Re: Skate1 has great customer service
« Reply #1 on: May 15, 2020, 11:07:55 AM »
I came to mock this thread but then realized how rad good customer service is and so now I fully back this.

layzieyez

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Re: Skate1 has great customer service
« Reply #2 on: May 15, 2020, 11:09:37 AM »
Agreed. You said it best.

GlenSuggittsflexfit

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Re: Skate1 has great customer service
« Reply #3 on: May 15, 2020, 12:41:58 PM »
I came to mock this thread but then realized how rad good customer service is and so now I fully back this.

I would have been stoked on a mocking from GAY. I've watched your pals questions twice. Keep those front shoves crispy.

j....soy.....

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Re: Skate1 has great customer service
« Reply #4 on: May 15, 2020, 01:34:14 PM »
Pretty sure I emailed them asking why they discontinued ditch tech, and I ended corresponding back and forth with George Powell for over a year.  He even sent me stuff to try.... Say what you want but they give a shit about their product and back it...

backinaction

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Re: Skate1 has great customer service
« Reply #5 on: May 15, 2020, 01:39:18 PM »
Pretty sure I emailed them asking why they discontinued ditch tech, and I ended corresponding back and forth with George Powell for over a year.  He even sent me stuff to try.... Say what you want but they give a shit about their product and back it...

Did you get some of the new 95a DTF wheels that were supposed to drop this spring?   I have heard the are sweeeet for crusty spots.

yourbreakfsat

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Re: Skate1 has great customer service
« Reply #6 on: May 15, 2020, 04:27:21 PM »
Everything about SkateOne is great except for their art direction.

shalominator

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Re: Skate1 has great customer service
« Reply #7 on: May 15, 2020, 04:32:00 PM »
Everything about SkateOne is great except for their art direction.

For reals... I would buy more of their decks if the graphics weren't so awful.

BoxStuffer

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Re: Skate1 has great customer service
« Reply #8 on: May 15, 2020, 04:51:05 PM »
Pretty sure I emailed them asking why they discontinued ditch tech, and I ended corresponding back and forth with George Powell for over a year.  He even sent me stuff to try.... Say what you want but they give a shit about their product and back it...

That's fucking rad. 
Enjoy your life.

Fred Gerwer Frank Gall

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Re: Skate1 has great customer service
« Reply #9 on: May 15, 2020, 07:03:37 PM »
That's great. In the skate industry the only bad experience I have with dealing with faulty product was NHS. I flat spotted some rictas skating a pool and was told I should have been riding OJs... They did replace some bent Indy's once though. And we all know DLX customer service is amazing.

backinaction

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Re: Skate1 has great customer service
« Reply #10 on: May 15, 2020, 07:22:05 PM »
Everything about SkateOne is great except for their art direction.

That’s why I buy Mini Logo instead of Powell.

Manny Fapuiao

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Re: Skate1 has great customer service
« Reply #11 on: May 15, 2020, 07:53:05 PM »
Expand Quote
Everything about SkateOne is great except for their art direction.
[close]

That’s why I buy Mini Logo instead of Powell.
unsure what's going on here but your neil blender gif has always been the best
I've had a better understanding of what is happening around me while smoking Salvia as a passenger in a moving vehicle than reading your post

layzieyez

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Re: Skate1 has great customer service
« Reply #12 on: May 15, 2020, 07:57:05 PM »
I don't see anything wrong with their art. It's more cohesive than it was in the 90s and more in line with their output from the 80s.

One of my current setups is a McClain with a skeleton pilot in the 8".


yourbreakfsat

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Re: Skate1 has great customer service
« Reply #13 on: May 15, 2020, 08:36:34 PM »
I don't see anything wrong with their art. It's more cohesive than it was in the 90s and more in line with their output from the 80s.

One of my current setups is a McClain with a skeleton pilot in the 8".



There's no real consistency or anything that really stands out.

For example, you have that McClain graphic and AA graphic that are really good:



And then you have these:









It feels like they open up whatever template, use the paint bucket with random colors, and call it a day.

Obviously art is subjective, but why choose a Powell graphic over ones like these? They're much better.















I have never seen anyone skate a Powell deck that wasn't a Bones Brigade reissue or a Flight deck.

cucktard

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Re: Skate1 has great customer service
« Reply #14 on: May 15, 2020, 10:13:51 PM »
VCJ has lost the touch the past few years. Nothing I’ve seen of his recent work comes close to the linework and shading of his old stuff.

Even the && is not that great when put next to a Per.

The closest he’s come to an actual nice graphic is the Sal lion, but the colors are garish.
I’m trying to be every mom’s favorite skater’-&&

Duane's the type of guy to ask to see your junk then go to school and tell everyone you're gay. - Uncle Flea


radcunt

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Re: Skate1 has great customer service
« Reply #15 on: May 16, 2020, 01:56:27 AM »
Yeah the simplicity and detail of the original VCJ shit is perfect. This half cartoon k mart bullshit sucks. Put down the Wacom and pick up a pen, Court.

Hebblethwaite

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Re: Skate1 has great customer service
« Reply #16 on: May 16, 2020, 09:13:51 AM »
You may have a fantastic product, but if your customer service is unhelpful, unreliable, or just plain hard to get in touch with, folks will hear about it, and you’ll lose customers over it UPSers
« Last Edit: May 18, 2020, 07:02:06 AM by Hebblethwaite »

layzieyez

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Re: Skate1 has great customer service
« Reply #17 on: May 16, 2020, 10:04:11 AM »
I look at all the skateone boards and I know what brand that is. There isn't any second guessing and it's not all good, but I'm not that offended by any of it. I'm guessing the mentality of their brand is to sell to kids and their parents/grandparents. Good enough to be distinct, nostalgic, and unremarkable enough that no one will imitate it. Say what you will about darkstar, but these same graphic qualities are probably why they are still profitable after all these years.

Except for the big ANTIHERO on there, I feel like it could be some other brand, and the trash Ahab just doesn't cry out to me that I have to get that one from a wall of boards or if I was a parent or a friend of a parent that was trying to shop for a board for a kid, I wouldn't send a link to this one.

One of those is not original art created by an inhouse artist (collab with national park) and except for Cliver and Fos whose work is pretty distinct and the girl figurine I don't know what brand it is and I don't care who made it.

iwishilivedinfinla

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Re: Skate1 has great customer service
« Reply #18 on: May 16, 2020, 03:10:22 PM »
many years ago i was all about the Bones bushings, but they'd always blow out/separate within a month.

i emailed, sent them photos, and they hit me back.
they sent me 10 little boxes of them, so enough for 5 sets of trucks.  it was pretty awesome

i still stopped using them lol