titus is run by the founder's son who has been skating all his life for what i know. it's kind of a chain store in germany though, and they also run one of the biggest distros in germany so they make money on all fronts. titus was also notorious for doing those skatetrips where they would invade barcelona with a big ass group of german skate kids and hijack spots and disrespect local skate customs.
that said, it's not as bad as zumiez, and i ordered and bought stuff at their stores. if i can't find stuff at my preferred stores and they won't get it, i'd order it at titus.