dlx return policies?

[Sony MDR V2 headphones]

so i just broke a board skating flat. i mean, this shit SNAPPED clean. not a little crack, all the fucking way across in half. anybody know who i can get in contact with for a replacement or if they'll give me one at all?

[crackrazor]

I don't know. On one hand, you were skating it when it snapped, so that's too bad. But then again it is DLX and they are the coolest motherfuckers around about shit. Email them for sure. They'll prolly ask you to send the board to them. Good luck

[Sony MDR V2 headphones]

whats the address?

[jalopy james]

that always sucks. may i ask what kind of dlx board it was and how long you had been riding it? just curious.

[Waiting]

Sent an e-mail to - [email protected]

[crackrazor]

That's the one.

[Sony MDR V2 headphones]

that always sucks. may i ask what kind of dlx board it was and how long you had been riding it? just curious.

a real.

i had been skating it about 3 weeks about 5-6 times a week. it still looks semi new though.

[Paper Crane]

that seems about right?

[Lance]

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that always sucks. may i ask what kind of dlx board it was and how long you had been riding it? just curious.

[close]

a real.

i had been skating it about 3 weeks about 5-6 times a week. it still looks semi new though.

how many layers is the tail  through? thats what they'll generally look at first.  If its a manufacters defect they'll replace it without question. 

[jalopy james]

that seems about right?

not at all.

[Sony MDR V2 headphones]

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that always sucks. may i ask what kind of dlx board it was and how long you had been riding it? just curious.

[close]

a real.

i had been skating it about 3 weeks about 5-6 times a week. it still looks semi new though.

[close]

how many layers is the tail  through? thats what they'll generally look at first.  If its a manufacters defect they'll replace it without question. 

7 layers it broke like 5 layers in.

[Lance]

if the tail is worn through 3 or 4 layers they might not give you a freebie unless its a manufacturers defect.  your best bet is too take it to your local shop and have the dude call for you and get an RA #.  then just send it back and youll have a new one in 3 weeks or so.

[sal23]

did u have the antihero price point?
we had a kid at my shop buy one snap the tail clean on his first kf
then return it and get another and it snaped the exact way
like
STRAIGHT break
we contracted dlx and theyre refunding us
so idk..

[Waiting]

"i had been skating it about 3 weeks about 5-6 times a week. it still looks semi new though."

Unless when your skating that much your just pushing around, that is a good life for a board you skate 5-6 times a week for 3 weeks. 

[Edward Penishands]

"i had been skating it about 3 weeks about 5-6 times a week. it still looks semi new though."

Unless when your skating that much your just pushing around, that is a good life for a board you skate 5-6 times a week for 3 weeks. 

i skate 7-8 times a week, and i retire boards after 2 weeks because they are so soggy.

[Cthulhu!]

i had been skating it about 3 weeks about 5-6 times a week. it still looks semi new though.

Thats along time, they might not return it.

[Sony MDR V2 headphones]

i've had dlx boards last 2 months though. it was really an odd break.

[jalopy james]

i've had dlx boards last 2 months though. it was really an odd break.

depends on what and how you skate too.
do you skate primarily flat? if so that really would be a weird break to me. maybe if you were going out everyday hittin' big sets or gaps or whatever it'd be a different story. 3 weeks=shitty, 2 months=normal.

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"i had been skating it about 3 weeks about 5-6 times a week. it still looks semi new though."

Unless when your skating that much your just pushing around, that is a good life for a board you skate 5-6 times a week for 3 weeks. 

[close]

i skate 7-8 times a week, and i retire boards after 2 weeks because they are so soggy.

man, you must have the hook-up. i could not afford a new deck every two weeks. must be nice.

[max power]

thats life, man. you broke a deck, take the hit to your wallet.

[Edward Penishands]

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i've had dlx boards last 2 months though. it was really an odd break.

[close]

depends on what and how you skate too.
do you skate primarily flat? if so that really would be a weird break to me. maybe if you were going out everyday hittin' big sets or gaps or whatever it'd be a different story. 3 weeks=shitty, 2 months=normal.

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"i had been skating it about 3 weeks about 5-6 times a week. it still looks semi new though."

Unless when your skating that much your just pushing around, that is a good life for a board you skate 5-6 times a week for 3 weeks. 

[close]

i skate 7-8 times a week, and i retire boards after 2 weeks because they are so soggy.

[close]

man, you must have the hook-up. i could not afford a new deck every two weeks. must be nice.

i get um for $35 including grip..........so yeah, it's not bad.  but for most people they prioritize all wrong, don't bitch about your board if you buy weed, beer, and other frat boy shit beforehand.

[marty.]

ed shut up

[jalopy james]

^ not bad at all. round here it's more like 50-55 a pop with free grip. can't complain, though, just skate it till it breaks and by then you should have way more than enough to afford another one. but each man budgets differently so what can i say?

[Edward Penishands]

ed shut up

it is a public messageboard, remember?

[oldcasual]

i skate 7-8 times a week, and i retire boards after 2 weeks because they are so soggy.

same here, and get em' for 35$ too

[Livin The Psychedelic Lif]

returns are only done if the board is a day or 2 old, and doesnt have scratches.

[Darkmarc]

Yeah... shit happens. it could have been a defect or you just didn't land that shit right. Worth a shot i guess, I had a shop refund me on a zoo york board that snapped the tail off when i popped an Ollie, they didn't seem to want to though. Probably easier to just sell somethign for 35 bucks and get a new one.

[metsuri]

That's quite many sessions for a board. Sounds like a long shot to me. If the board delaminates, ie. the glue doesn't hold up, it's usually replaced no questions asked. But a board that's been skated that much and it snaps? I wouldn't count on it...

[Paul C]

so i just broke a board skating flat. i mean, this shit SNAPPED clean. not a little crack, all the fucking way across in half. anybody know who i can get in contact with for a replacement or if they'll give me one at all?

PM sent

[Hobochilli]

land shit bolts

[able]

Yeah... shit happens. it could have been a defect or you just didn't land that shit right. Worth a shot i guess, I had a shop refund me on a zoo york board that snapped the tail off when i popped an Ollie, they didn't seem to want to though. Probably easier to just sell somethign for 35 bucks and get a new one.

woah! is that really Gallafanakis in your avatar?