Ok so my Indy Titaniums did this:
Will this be warrantied if the trucks are more than 4 months old or whatever I'm seeing on the NHS website? I'm lucky I noticed before bailing.
Edit: I'm just going to contact the skate shop first
i tell my customers to do the warranty claim through the shop rather than on their own. That way i act as a "filter": "yeah it's going to work no problem" or "nah it won't be covered"
This way, as a shop, we build a relation with the guy managing warranty claims at NHS, for the better.
It makes it easier for everyone if the guy in charge at NHS trust the shop employee / owner.
Anyway, this should be covered. Insist on the truck being the elite truck and it should not bend like that
i recently did 3 warranty claims for 144 Titanium. Axle broke right at the hanger. For each broken truck, we got a pair of trucks as a replacement.
Metallurgy sidenote: you can't say a Ti axle is weaker than a chromoly. It has a lot to do with the alloy blend / composition / heat treatment / the whole process
Edit: Even if it's good they replaced your bent truck, i'm pretty sure they'll get a pair as a replacement...