Putting aside the shoes, went into a Vans mall outlet in a small Connecticut city mall that is only shop with skate products in that city that I'm aware of. Lots of wheels on sale--nothing 58 mm that I actually wanted to skate. Really had a bizarre assortment of stuff (or better word for it- looked old). Do these stores just not move a lot of actual decks. They also looked shocked I was asking for something specific. Can't be a good sign for the retail outlet side of things.
Vans stores (in malls and shit) will usually have a skate section -- mostly to help push their riders/flow team's products. Not everyone buys skategoods from those shops. So when it's time to push out the old stuff, like their shoes and clothing, it gets sent to an outlet.
Not all outlets get skategoods. But the one that do, they're not ordering specific sizes, models, etc. They just get what they get and put it out. So yea, most people who are working the outlet don't skate and wouldn't know how to grip a board and are probably surprised that boards come in different sizes, shapes, etc.