Expand Quote
Thanks I wrote them a message on IG, they wouldn't let me fill in the form since im from Germany.
Hopefully they will respond.
DLX has great customer service, I had a less than great experience with my Ishod Twin Tail and they hit me up to arrange a board to be sent to me. I covered the shipping 1/2 way which is fair considering I live in Asia.
Do expect a delay given the current COVID situation though, I think their warehouse / customer service are not operating at full capacity.
I’ll attest to the excellent customer service. A long time ago I mentioned here on the boards that I had a new board that felt soft and it cracked within a couple days. Jim Thiebaud personally called the shop I worked at and offered to send me a replacement for it. I’ve always respected that. At that time I primarily only skated Deluxe brands, and I still do to this day
Back to wheels I wish they made the OG Classic shape in an F4 because it looks cool. I’ve skated F4’s since they came out, but I set up a set of regular Classics on a goof around board. Same size, same bearings, but the wheels feel slower. I’m a weirdo and I like colored wheels, so I’m hoping for a green or blue F4 again in the future