Author Topic: Ace trucks  (Read 747510 times)

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LordManHammer

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Re: Ace trucks
« Reply #1470 on: September 05, 2019, 05:43:36 AM »
Whilst I was reading you guy's opinions I wrote an email and condensed it to the many many issues with Ace trucks and contacted them, this is the email I got back.

Dear Robert,

 Hello, this is Steve one of the owners of Ace. Thanks for taking the time to give us some firsthand insights. Being skaters ourselves we take all of this very seriously. All of the issues you have described would fall under our warranty btw. I have copied our customer service specialist Jon here if you wish to pursue getting any of your defective Ace trucks replaced under our warranty program.
 Please allow me to address your quality concerns individually here;

 The best way to explain "axle bolts (I assume you meant nuts) tightening while skating", your axle is slipping causing it to appear that the axle nut is mysteriously tightening itself as you skate.

 Uneven axles, a recent quality control mishap. No cases reported ever prior to the past 120 days. To date 3 or less incidents reported.

 Pivot cups obliterating. We Slappy A LOT and never had this problem, then we sold trucks for 10 years without this problem. Then EVERYBODY started doing Slappies and BAM! baseplate blow-out. We cover this under warranty and are also in the process of strengthening our baseplate in the pivot bushing area. We anticipate replacing our baseplate mold in the next 12 months. There's quite a bit of work on top of research and development to get any unique metal component to the production stage.

 Bushing top cap cutting into bushings. If you are using Ace bushings and the pivot cup bushing is in place as it should be, this is an undocumented first. If however you are having an issue with the bottom washer cutting the bottom bushing, the bottom bushing needs to be flipped over so that the sharp edge is touching the hanger and the rounded edge is sat in the bottom cup washer.

 I hope I have helped to regain your confidence in Ace. As skaters we are determined to continue improving our products until everyone is satisfied.

Thanks for your support,

Steve Ruge

I hope the trucks I get soon don't have any issues, but we will see.  Good on these guys to get back to me within a few hours.
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Mr. Stinky

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Re: Ace trucks
« Reply #1471 on: September 05, 2019, 06:45:38 AM »
I appreciate that he's willing to tie the axle nut issue to slippage, but it isn't slippage. It's probably an issue with the way the ends are threaded since none of the other axle slip stuff seems to be happening, like extra room on the opposite side wheel.
« Last Edit: September 05, 2019, 09:23:37 AM by Mr. Stinky »

B0udoir

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Re: Ace trucks
« Reply #1472 on: September 05, 2019, 09:36:18 AM »
the bottom bushing needs to be flipped over so that the sharp edge is touching the hanger and the rounded edge is sat in the bottom cup washer.

Ah ! This is a very nice info. I hesitated if the rounded edges had to go up or down, but I was not expecting that a mistake would lead to such problem.

UrsulaHaverbeck

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Re: Ace trucks
« Reply #1473 on: September 05, 2019, 10:26:01 AM »
Imagine being in the business of pouring trucks since 2007 and they're still pieces of shit after revamp after revamp. They only started breaking at the pivot because everyone outside of the Ace owners and employees started doing slappies...what a legitimate excuse.

Reese

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Re: Ace trucks
« Reply #1474 on: September 05, 2019, 10:34:04 AM »
Ay anyone who's still overly concerned about aces or ventures, I found your exit

Fuck-You-Thats-Why

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Re: Ace trucks
« Reply #1475 on: September 05, 2019, 11:14:45 AM »
I appreciate that he's willing to tie the axle nut issue to slippage, but it isn't slippage. It's probably an issue with the way the ends are threaded since none of the other axle slip stuff seems to be happening, like extra room on the opposite side wheel.

Both my axle nuts and kingpin nuts would loosen and tighten on their own. The nylon inserts on the stock lock nuts were junk and could be tightened and loosened by hand, so i swapped out all my nuts with the fancy modus ones with the blue nylon and the problem went away. Try some fresh nuts.

I would gladly pay extra for a high quality version of an ace truck.

Mr. Stinky

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Re: Ace trucks
« Reply #1476 on: September 05, 2019, 12:56:30 PM »
Expand Quote
I appreciate that he's willing to tie the axle nut issue to slippage, but it isn't slippage. It's probably an issue with the way the ends are threaded since none of the other axle slip stuff seems to be happening, like extra room on the opposite side wheel.
[close]

Both my axle nuts and kingpin nuts would loosen and tighten on their own. The nylon inserts on the stock lock nuts were junk and could be tightened and loosened by hand, so i swapped out all my nuts with the fancy modus ones with the blue nylon and the problem went away. Try some fresh nuts.

I would gladly pay extra for a high quality version of an ace truck.

My 44s are almost brand new, skated them for less about a week and they seem fine.  It's the 55s that are the real issue, both the kingpin nut on one truck and the axle nut problem.  Gotta head to my local and see if I can take care of it. 

I love Aces, but it shouldn't cost extra to get nyloc nuts that work properly or axles that are centered in the hanger.  Their QC is absolutely to blame for those things, and from that email it seems pretty clear they know and either cant or won't do anything about it so they decided to replace trucks under warranty, several times if necessary.  If anything, they might just be trying to get through this run before the rumored switch to standard sizing happens, after which the QC stuff might be taken care of (or not, lmao).  I honestly don't know what the deal is with the pivot cups, other than I've had a few blowouts from slappies on Indies and it seems like maybe that's just the price of doing slappies. 

LordManHammer

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Re: Ace trucks
« Reply #1477 on: September 05, 2019, 02:30:29 PM »
I skate a considerable amount each week and from my wear and tear on Indy's has been mild. Maybe I just suck whatever I like the way fresh Indy's turn however if I can find a better truck like Indy my ears are always open.
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Diocletian

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Re: Ace trucks
« Reply #1478 on: September 06, 2019, 01:46:59 AM »
My V3 55’s have treated me well all summer. Ground them down pretty far, but still a bit of life left. Noticed when I was tinkering with my set up that both trucks had bent axles, and one kingpin was loose. Emailed them and they replied immediately, and then yesterday they sent me a new set. Ace may still have some progress to be made with their QC, but they own up to it and fulfill their warranty properly. For that I back them even more.

tangar

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Re: Ace trucks
« Reply #1479 on: September 06, 2019, 02:19:48 AM »
^thats awesome, I’m still using my 2 pairs of 55s. The 6.1s may work better for my setup I actually wanna try tricks on (weight and similar turn for me atleast). But I’ll keep my 55s for cruisers and slappy boards without a doubt.
Man the long board truck thing killed indy for me. I was willing to set aside the racism, but long boarding, gtfo... - DH

LordManHammer

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Re: Ace trucks
« Reply #1480 on: September 07, 2019, 09:42:38 AM »
Finally got my Ace's and I am quite impressed really takes alot to catch wheelbite so far so good. I really think they are better than Indy's and I am convinced.  Thanks for you guy's opinions and I will keep an eye out for these flaws and so far so good.
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TD

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Re: Ace trucks
« Reply #1481 on: September 09, 2019, 01:24:26 AM »
Expand Quote
bearing spacers are useless unless you've precision wheels.
[close]
placebo effect or not, my wheels feel a lot more solid when I've got spacers in them!

Expand Quote
Finally pulled the trigger and bought a green pair of 44's if one can summarize the flaws vs. pro's I'd love to read it?.......
[close]
if they are the new ones:
+ you don't have to mess with them/ add or remove parts, just break them in and they're ready to go (but yeah, as someone said up there don't go too crazy carving in the break in period otherwise they'll pop over the washers!)
+ wheelbite is hard to achieve
+ you now have the surfiest trucks in the game
+ shortens your wheelbase/ skates like old indys

- QC issues
- you mightn't like old indys?
- you mightn't like shorter wheelbase?
- you might skate tight trucks?


Just set up a pair of 44's on an 8.5, absolutely wild. I'm loving them so far, they turn effortlessly and feel nice as on a curb. Only thing I noticed right away was when I did carve hard, the bushings would pop out over the washer. Not having that problem anymore, so break em in slowly like everyone said.

So glad I made the switch.

padded_shorts

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Re: Ace trucks
« Reply #1482 on: September 09, 2019, 10:29:31 AM »
I got a pair of green 44s a few weeks ago for pretty cheap. Haven't set them up yet as my Indys are still in pretty good shape, though they are squeaky as heck. I'm leaning toward swapping them out sooner than later after reading a lot of this thread. Any problems with noise and the Aces?
No.

Mesteezo

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Re: Ace trucks
« Reply #1483 on: September 09, 2019, 01:18:25 PM »
I got a pair of green 44s a few weeks ago for pretty cheap. Haven't set them up yet as my Indys are still in pretty good shape, though they are squeaky as heck. I'm leaning toward swapping them out sooner than later after reading a lot of this thread. Any problems with noise and the Aces?

Put wax shavings or speed cream in the pivot cups.

camel filters

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Re: Ace trucks
« Reply #1484 on: September 09, 2019, 02:18:41 PM »
Expand Quote
I got a pair of green 44s a few weeks ago for pretty cheap. Haven't set them up yet as my Indys are still in pretty good shape, though they are squeaky as heck. I'm leaning toward swapping them out sooner than later after reading a lot of this thread. Any problems with noise and the Aces?
[close]

Put wax shavings or speed cream in the pivot cups. PM camel filters and send him the trucks. It's too squeaky and there's no solving that.

LordManHammer

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Re: Ace trucks
« Reply #1485 on: September 10, 2019, 05:43:41 PM »
Love my Ace trucks, I am sold on them hands down best turning Indy can suck my balls.
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midget_curbs

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Re: Ace trucks
« Reply #1486 on: September 10, 2019, 06:47:59 PM »
Recently started skating 44s and love them. I’ve read here that Aces shorten your wheelbase more than any other truck. Does anyone know how much exactly?

I’m skating an 8.375 Free Dome with a 14” wheelbase that I picked up from my local when the first run came out. The name and graphic aren’t the best, but the shape is sick and is so much fun to skate.


I recently picked up a couple more off their site that are listed as having the same dimensions, but I got the boards today and the engravings on the top (believe it’s PS stix) has 14.25 wheelbase...I love a 14 wheelbase and was wondering how much of a difference the Aces will make up?

Edit: Shalom
« Last Edit: September 10, 2019, 06:59:46 PM by midget_curbs »

palelight

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Re: Ace trucks
« Reply #1487 on: September 10, 2019, 07:27:21 PM »
Recently started skating 44s and love them. I’ve read here that Aces shorten your wheelbase more than any other truck. Does anyone know how much exactly?

I’m skating an 8.375 Free Dome with a 14” wheelbase that I picked up from my local when the first run came out. The name and graphic aren’t the best, but the shape is sick and is so much fun to skate.


I recently picked up a couple more off their site that are listed as having the same dimensions, but I got the boards today and the engravings on the top (believe it’s PS stix) has 14.25 wheelbase...I love a 14 wheelbase and was wondering how much of a difference the Aces will make up?

Edit: Shalom

What trucks were you running before?

midget_curbs

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Re: Ace trucks
« Reply #1488 on: September 10, 2019, 08:18:28 PM »
Expand Quote
Recently started skating 44s and love them. I’ve read here that Aces shorten your wheelbase more than any other truck. Does anyone know how much exactly?

I’m skating an 8.375 Free Dome with a 14” wheelbase that I picked up from my local when the first run came out. The name and graphic aren’t the best, but the shape is sick and is so much fun to skate.


I recently picked up a couple more off their site that are listed as having the same dimensions, but I got the boards today and the engravings on the top (believe it’s PS stix) has 14.25 wheelbase...I love a 14 wheelbase and was wondering how much of a difference the Aces will make up?

Edit: Shalom
[close]

What trucks were you running before?

I’ve only ever ran Aces on this board. I was riding 144 Indy Hollows on an 8” Polar but I made the switch to Ace when I went with a bigger board.

Mr. Stinky

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Re: Ace trucks
« Reply #1489 on: September 10, 2019, 08:52:26 PM »
Love my Ace trucks, I am sold on them hands down best turning Indy can suck my balls.

If they'd put out an 8 5/8" axle I would probably never touch Indies again.

palelight

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Re: Ace trucks
« Reply #1490 on: September 10, 2019, 09:04:37 PM »
Well, compared to Indy's, Aces shrink your wheel base by 1/4." But perhaps I misunderstood your question?

midget_curbs

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Re: Ace trucks
« Reply #1491 on: September 10, 2019, 09:23:09 PM »
Well, compared to Indy's, Aces shrink your wheel base by 1/4." But perhaps I misunderstood your question?

Yeah my question was more if Ace would make a 14.25 wheelbase feel closer to a 14? Not so much how they compare to other trucks but that’s good to know.

Reese

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Re: Ace trucks
« Reply #1492 on: September 10, 2019, 09:23:44 PM »
Yes

Roisto

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Re: Ace trucks
« Reply #1493 on: September 10, 2019, 09:30:08 PM »
Well, compared to Indy's, Aces shrink your wheel base by 1/4." But perhaps I misunderstood your question?

I don't have any Indies around anymore and I can't remember the exact measurements but that sounds off. I don't think it's that much. I'm thinking more closer to 1/8th or thereabouts. Anyone got both around and can measure?

Reese

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Re: Ace trucks
« Reply #1494 on: September 10, 2019, 09:40:42 PM »
Ye bro 2.5mm wb decrease with ace vs indy forged.. Ace vs standard indy is still 2mm decrease

Roughly 1/8th inch of ride your damn board

palelight

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Re: Ace trucks
« Reply #1495 on: September 10, 2019, 11:29:41 PM »
Expand Quote
Well, compared to Indy's, Aces shrink your wheel base by 1/4." But perhaps I misunderstood your question?
[close]

I don't have any Indies around anymore and I can't remember the exact measurements but that sounds off. I don't think it's that much. I'm thinking more closer to 1/8th or thereabouts. Anyone got both around and can measure?

Shamelessly linking to my own post,
https://www.slapmagazine.com/index.php?topic=88869.msg3065039#msg3065039
« Last Edit: September 10, 2019, 11:41:45 PM by palelight »

Roisto

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Re: Ace trucks
« Reply #1496 on: September 11, 2019, 12:13:37 AM »
Expand Quote
Expand Quote
Well, compared to Indy's, Aces shrink your wheel base by 1/4." But perhaps I misunderstood your question?
[close]

I don't have any Indies around anymore and I can't remember the exact measurements but that sounds off. I don't think it's that much. I'm thinking more closer to 1/8th or thereabouts. Anyone got both around and can measure?
[close]

Shamelessly linking to my own post,
https://www.slapmagazine.com/index.php?topic=88869.msg3065039#msg3065039

Well shit. Thanks. My bad. I could have sworn it’s less for some reason.  :-\

palelight

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Re: Ace trucks
« Reply #1497 on: September 11, 2019, 12:24:58 AM »
Expand Quote
Expand Quote
Expand Quote
Well, compared to Indy's, Aces shrink your wheel base by 1/4." But perhaps I misunderstood your question?
[close]

I don't have any Indies around anymore and I can't remember the exact measurements but that sounds off. I don't think it's that much. I'm thinking more closer to 1/8th or thereabouts. Anyone got both around and can measure?
[close]

Shamelessly linking to my own post,
https://www.slapmagazine.com/index.php?topic=88869.msg3065039#msg3065039
[close]

Well shit. Thanks. My bad. I could have sworn it’s less for some reason.  :-\

Not a problem. Funnily enough Stage 8 Indy's do shrink the wheelbase exactly 1/8" from Stage 11's. They sit right between current Indy's and Aces  in terms of wb.

padded_shorts

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Re: Ace trucks
« Reply #1498 on: September 11, 2019, 06:06:16 AM »
Expand Quote
I got a pair of green 44s a few weeks ago for pretty cheap. Haven't set them up yet as my Indys are still in pretty good shape, though they are squeaky as heck. I'm leaning toward swapping them out sooner than later after reading a lot of this thread. Any problems with noise and the Aces?
[close]

Put wax shavings or speed cream in the pivot cups.
I've tried that, it lasted about a day. I even put new pivot cups in. I had to set up a new deck yesterday so I put the Aces on to give them a try.
No.

Beeker

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Re: Ace trucks
« Reply #1499 on: September 11, 2019, 07:18:26 AM »
Expand Quote
Expand Quote
I got a pair of green 44s a few weeks ago for pretty cheap. Haven't set them up yet as my Indys are still in pretty good shape, though they are squeaky as heck. I'm leaning toward swapping them out sooner than later after reading a lot of this thread. Any problems with noise and the Aces?
[close]

Put wax shavings or speed cream in the pivot cups.
[close]
I've tried that, it lasted about a day. I even put new pivot cups in. I had to set up a new deck yesterday so I put the Aces on to give them a try.

Try auto grease. It's a little messier, but lasts way longer than wax or bearing lube.